The coronavirus outbreak could be a game-changer for digital financial services. Low-income households and small firms can benefit at large from advances in mobile money, fintech services, and online banking. Inclusion of digital financial services is expected to boost economic growth.
Technology continues to be the single-most important factor revolutionizing the payments industry. Many countries such as Liberia, Ghana, Kenya, Kuwait, Myanmar, Paraguay and Portugal are supporting this shift with measures such as lowering fee and increasing limits on mobile money transactions.
Although data security and privacy concerns and additional charges on making digital payment have limited the demand for digital payment solutions, the pandemic has become a key catalyst.
Moreover, digital financial services are enabling governments to provide quick and secure financial support to remotely located people and businesses as demonstrated in Namibia, Peru, Zambia, and Uganda amid lockdown. This will help mitigate the economic fallout and potentially strengthen