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American Express Launches Its Largest Global Shop Small Campaign

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American Express has committed more than $200 million to help get customers to shop with small businesses. An additional $10 million will fund a grant program dedicated to supporting U.S. Black-owned small businesses in recovery.

According to survey data conducted for the small business recovery research by American Express, 62 percent of U.S. small business owners need to see spending return to pre-pandemic levels by the end of the year in order to stay in business.

“We know the impact that movements like Shop Small and Card Member offers can have in helping small businesses thrive,” said Walter Frye, vice president of global brand engagement and design at American Express. “Over the past decade, Small Business Saturday has helped drive over $120 billion in reported consumer spend at local businesses in the U.S. Our previous research also shows that for every dollar spent

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Shop landlords face ‘reckoning’ over COVID-19 impact

People wearing face masks walk past a sale sign on Oxford Street in London. Photo: David Cliff/NurPhoto via Getty Images
People wearing face masks walk past a sale sign on Oxford Street in London. Photo: David Cliff/NurPhoto via Getty Images

Wednesday (24 June) marked the second quarterly rent day of the year for shops in the UK.

Quarterly, rather than monthly rents, are a British peculiarity dating back to a time when landlords used to drive a horse and cart around their properties to collect rents. Takings this quarter are likely to be historically light.

Retail landlords collected only around 50% of rents due in the first quarter of 2020, according to the British Property Federation, and the collection is expected to be even lower this time around.

“I can see it being historically low — I could see 10-15% of rent paid,” Jonathan De Mello, executive director of retail property adviser Harper Dennis Hobbs, told Yahoo Finance UK.

Saturday afternoon shoppers at Oxford Circus in London. Photo: David Cliff/NurPhoto via Getty Images
Saturday afternoon shoppers at Oxford Circus in London. Photo: David Cliff/NurPhoto
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Can’t Make It to Italy? Il Pellicano’s New Online Shop Brings La Dolce Vita to You

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A crown jewel of bohemian glamour since 1965, Hotel Il Pellicano is the Italian hideaway that bygone-era dreams are made of. Creative director and architect Marie-Louise Scio is responsible for keeping the dream alive, overseeing every detail of her parents’ legendary property on the Tuscan coast as well as Mezzatorre Hotel in Ischia, La Posta Vecchia Hotel in Lazio and a score of design projects. Her latest creation is Issimo, an e-commerce platform that brings a bit of the Tyhrrenian breeze to your own home.

Scio’s wanderlust-worthy world of style, food and travel features an eclectic selection of everything from the best pasta to porcelain, tiles, sweaters and scarves. Paired with editorial features and guides to the good life, its enough to make every Italophile swoon. Just like Pellicano Hotels, Issimo is where youll find Italys

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How to Shop Online Safely During the Pandemic

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Even as stores reopen in many parts of the country, people are still shopping online more than ever. And that includes using new sites set up by their favorite small businesses attempting to stay afloat through perilous economic times.

But be careful, experts warn, because cybercriminals are flocking to e-commerce sites, too. Their favorite crimes include opening fake accounts at retail sites and hijacking real ones through identity theft.

Online fraud was already on the rise before COVID-19, largely thanks to the rollout of chip-and-signature technology, which has made the in person credit-card fraud of the past a lot tougher to pull off.

Account takeovers jumped 72 percent in 2019, to 13 million cases, according to the most recent figures from the security firm Javelin, which tracks financial crime. Losses from consumer fraud in the U.S. hit $16.9 billion

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the reality of being a shop assistant now

As non-essential retail stores reopened around England, Monday marked the first day back for shop assistants up and down the country. An estimated 1.6million UK shop staff have been furloughed since March, when shops were forced to close due to the coronavirus pandemic.

For most retail staff, Monday’s return to semi-normality offered some relief – the huge crowds that turned out to shop on the high street could encourage anyone to believe that bricks and mortar retail will bounce back. But for all, the new normal also comes with plenty of changes to get used to. 

From managing how customers touch merchandise, to delivering ‘service with a smize’, here, employees at three of the UK’s most popular retail brands share their shop assistant diaries…

“There’s a lot of smizing going on”

says Rachel Pender, store manager for Pandora’s Fosse Park branch in Leicester 

“I got in at 7:30am to make

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Americans Want To Shop Small, Here’s How To Make Them Customers

With the prominence of things like Small Business Saturday during the holiday shopping season and the slow food movement attracting customers to local restaurants that also source local ingredients, consumers have grown increasingly aware of the benefits of patronizing businesses in their community.

Now a recently released survey commissioned by Groupon, Inc. (NASDAQ: GRPN) and conducted by market research company OnePoll reveals that the global COVID-19 pandemic has heightened that awareness to a new high.

Pent-up Demand

The survey, which was conducted over the first five days of May among 2,000 Americans, showed that 75% of respondents plan to increase their support of local businesses as quarantine lockdown measures are cautiously lifted.

The survey found that the pandemic compelled consumers to confront the tenuous position most U.S. businesses found themselves in as they shut down in the interest of public safety. Not only this, but consumers were also forced to

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Consumers ‘should shop with confidence’, says PM

“People should shop, and shop with confidence” when non-essential stores reopen in England on Monday, Prime Minister Boris Johnson has said.

Mr Johnson said retail staff were “excited” and had done “a huge amount of work” to allow for safer shopping.

But he said people must continue to respect social distancing measures.

It comes as a further 36 deaths from coronavirus were announced in the past 24 hours. It brings the UK death toll – across all settings – to 41,698.

The latest daily figure is the lowest since before lockdown began on 23 March, but there tends to be fewer deaths reported at the weekend, because of a reporting lag.

While food shops and pharmacies, as well as other essential retailers including banks and petrol stations, have been open throughout lockdown, non-essential stores, such as book shops and fashion outlets, have been shuttered since 23 March.

The prime minister

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Who am I buying from when I shop online?

In April 2019, fans of the makeup influencer Jaclyn Hill noticed her new eyeshadow palette, normally $38, on Walmart.com for the unbelievably low price of $16.39. Many rushed to buy; others were skeptical: Hill had announced that the palette would be available only through certain retailers, and Walmart wasn’t one of them.

Soon, Hill confirmed their suspicions. “It is not my palette,” she said on Twitter. “They are FAKE!”

The counterfeit palette had infiltrated Walmart’s website, but it wasn’t being shipped from Walmart warehouses. Instead, it was “sold and shipped by Mallroom Global Inventory LLC,” one of tens of thousands of “third-party sellers,” independent businesses that list their wares on Walmart’s app and website.

Walmart is famously hands-on with the merchandise in its physical stores, working with manufacturers on design, packaging, and pricing. Its website and app are different. There, more than 35,000 third-party sellers are listed alongside the

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‘It’s very exciting’ to get back to shop work

“It’s very exciting, we can’t wait to have our customers back,” says Annie Martin, who manages the Waterstones Piccadilly bookshop, in London.

Non-essential retailers, such as fashion, toy and book shops, will be allowed to reopen in England on 15 June – as long as they have coronavirus-related safety measures in place.

Waterstones, for example, is introducing Perspex “sneeze screens” and a quarantine trolley where books that have been browsed will be held for “a couple of days”.

“We want to keep bookshop experience exactly as it normally would be,” says Annie. “We’re still encouraging people to browse, we’re just looking after those books once you’ve browsed them.”

Annie has been working on implementing those changes behind-the-scenes, but is also looking forward to seeing her colleagues back in-store.

“Bookshops are quite close teams… We’ve been messaging, but it’s not quite the same as seeing colleagues in person for a chat,

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How coronavirus will change the way we all shop

After three months of hibernation, non-essential shops in England will finally be able to re-open on Monday. But it is clear Covid-19 will have a lasting impact on retail well beyond the end of lockdown.

There’s socially distanced shopping, for starters. The new retail rules during this pandemic may take a bit of getting used to. It’s one thing queueing for groceries, but we’re going to have to be prepared to queue to get into all the other shops, too.

We’re being encouraged to shop alone and to avoid touching things, where possible. You may have to forget trying clothes on as the guidance says fitting rooms should be closed wherever possible.

Coronavirus is going to suck some of the fun out of one of our most popular social activities and not all of us will fancy waiting in line when we can buy what we want online.

Shoppers outside

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