A plumber charged hundreds without a quote or invoice

Laveta Brigham

Photograph: Ahmet Naim Danisoglu/Alamy On my first post-lockdown visit to my 78-year-old mother who lives alone in Salisbury, I found her visibly upset. It soon emerged that she had asked a plumbing company called Rightio to replace a ballcock in her toilet and it later charged her £329. It also […]